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Diver Profiles

The diver profile page shows everything you know about a customer and lets you update any field at any time.

Diver profile

Sections on the profile page

Contact & Personal

FieldDescription
First / Last nameThe diver's full name
EmailUsed for booking confirmations and marketing emails
PhoneIncluding country dial code
CountryCountry of residence (shown on the profile and useful for reports)
Address, City, Postal codeFull address — useful for invoicing
Date of birthOptional

Certifications & DAN

FieldDescription
Certification levelThe highest level the diver holds (e.g., Advanced Open Water, Divemaster)
Certification federationThe certifying agency — choose from a fixed list: PADI, SSI, CMAS, NAUI, BSAC, TDI/SDI, GUE, IANTD, and many others including freediving agencies (AIDA, Apnea Academy, Molchanovs)
DAN numberThe diver's Divers Alert Network membership number. Useful to have on hand in case of a dive accident

Emergency Contact

FieldDescription
Emergency contact nameFull name of the person to contact in an emergency
Emergency contact phoneTheir phone number

Notes (Internal)

A free-text notes field visible only to your staff. Use it for things like allergies, equipment preferences, or VIP status.

Booking History

The bottom of the profile shows a chronological list of all bookings this diver has made through DiveManager — including trip date, type, status, and payment.

Diver booking history

Marketing

Shows whether the diver has given marketing consent and, if they've unsubscribed, when they did so. You can toggle consent here.

Editing a profile

Click the Edit button (pencil icon) at the top of the profile to switch all fields to edit mode. Make your changes and click Save. Click Cancel to discard any changes.